Contact & Support
We're here to help 24 hours a day, 7 days a week.
Phone
+34 643 17 63 65
Best for urgent help on the day of your transfer.
contact@brisktransfers.com
Please include your booking reference if you have one.
Help with a booking
- Check your booking: use Track Booking with your booking reference and email address.
- Cancel or change a booking: email or call us with your booking reference. Cancellation is free up to 24 hours before pickup. See our cancellation policy.
- Can't find your driver? Call us on +34 643 17 63 65.
Help for drivers (Brisk Transfers app)
- Forgot your password? Tap Forgot password on the app's sign-in screen and follow the link we email you.
- Waiting for account approval? New driver accounts are reviewed by our team. We will contact you once your account is approved.
- Problems with the app or a ride? Email contact@brisktransfers.com or call +34 643 17 63 65.
- Delete your account: in the app go to Account → Delete account, or use our account deletion form.
Privacy requests
To access, correct or delete your personal data, email contact@brisktransfers.com. See our Privacy Policy for details.
Company details
| Company | Brisk Transfers, S.L. |
|---|---|
| CIF | B22625545 |
| Registered address | Carrer dels Pescadors, 49, 08003 Barcelona, Spain |
| Registration | Registro Mercantil de Barcelona, Hoja B-638167, Folio 1, Inscripción 1 · EUID ES08005.000729732 |
| contact@brisktransfers.com | |
| Phone | +34 643 17 63 65 |